What is Equithrive Charge on Credit Card?
You open your credit card or bank statement and notice a charge from Equithrive. The name may not be familiar, and that can leave you wondering if it is a real purchase or something unauthorized.
Equithrive is a legitimate company that sells horse and pet supplements. At the same time, some people have reported small unexpected charges under this name. Knowing the difference helps you respond quickly and correctly.
This guide explains what Equithrive is, why the charge might appear, and the practical steps to take.
Quick Answer
An Equithrive charge on credit card is usually from Equithrive, a company that sells nutritional supplements for horses and some pet products. If you or someone in your household ordered from equithrive.com, the charge is legitimate.
Small unknown charges (often under $1) have also been reported by people who never shopped there and may indicate card testing. Check your email and account first, then contact the company or your card issuer if needed.
What Is Equithrive?
Equithrive is a real equine health company. It develops and sells science-backed nutritional supplements designed to support joint health, recovery, metabolic function, antioxidants, and overall wellness in horses. Some products are also offered for dogs under the Petthrive brand.
The company sells directly through its website, equithrive.com, and through select retailers. It is based in the Lexington, Kentucky area and has been operating for years as a specialized animal supplement brand.
Why Might You See an Equithrive Charge?
There are two main possibilities:
1. A legitimate purchase or subscription
You (or someone with access to your card) ordered supplements. Equithrive offers one-time purchases and a Subscribe & Save option that creates recurring orders with a discount. Free shipping is often available on qualifying orders.
2. An unrecognized or small test charge
Some cardholders who have never ordered from Equithrive have reported small charges, often less than $1 (examples include $0.70 or $0.83).
These can be card-testing transactions, where someone with stolen card details places tiny charges to check if the card is active before attempting larger purchases. In these cases the merchant name appears, but the cardholder did not authorize the activity.
Larger unexpected charges should also be treated carefully until verified.
How to Check Whether the Charge Is Yours
- Search your email (including spam) for “Equithrive,” order confirmations, or shipping notices around the charge date.
- Ask household members or anyone who has used the card if they ordered horse or pet supplements.
- Log into equithrive.com if you have an account and review order history.
- Expand the full transaction details in your banking app for any extra information such as location or phone number.
Matching the date and amount to an email or order confirmation is the fastest way to confirm a real purchase.
What to Do If the Charge Is Legitimate
If you recognize the order:
- Contact Equithrive for questions about the product, shipping, or returns.
- Returns are generally accepted within 60 days if the product is in its original container. Call 866-721-1412 or email info@equithrive.com for a return authorization.
- If you have a Subscribe & Save order you no longer want, cancel it through your account or by contacting customer service to stop future shipments.
Refunds are typically processed within a few business days after the return is received and inspected.
What to Do If You Do Not Recognize the Charge
Treat unrecognized charges seriously, especially small ones:
- Contact your credit card issuer or bank right away using the number on the back of your card.
- Report the charge as unauthorized and ask them to investigate.
- Request that the card be blocked or replaced if you suspect the number has been compromised.
- Optionally contact Equithrive support (866-721-1412 or info@equithrive.com) to ask whether an order exists under your card details. Keep the conversation brief and do not share full card numbers.
- Monitor your account for any additional unknown activity.
Small test charges are sometimes a warning sign that larger fraudulent charges could follow. Acting quickly limits the risk.
Under U.S. credit card rules, reporting unauthorized charges promptly helps protect you from liability.
Common Mistakes to Avoid
- Ignoring a small charge because the amount seems minor.
- Calling phone numbers found in random online comments instead of the number on your card or the official Equithrive contact information.
- Sharing full card details, CVV, or personal information with anyone who contacts you about the charge.
- Waiting weeks before reporting an unrecognized transaction.
- Assuming every charge with a real company name is automatically legitimate.
Practical Tips Going Forward
Turn on real-time transaction alerts from your bank or credit card app.
Review statements weekly rather than waiting for the full monthly bill.
Use virtual card numbers for online orders when your bank offers them.
Be cautious with any unexpected calls or emails claiming there is a problem with an Equithrive order or subscription.
Keep a simple note of recent online purchases so matching charges is easier.
FAQs On Equithrive Charge on Credit Card
Is Equithrive a legitimate company?
Yes. Equithrive sells real nutritional supplements for horses and some pet products. It has an established website and customer service channels.
Why would I see a very small Equithrive charge?
Small charges under $1 are sometimes used by fraudsters to test stolen card numbers. If you never ordered from the company, treat the charge as unauthorized and contact your bank.
How do I contact Equithrive?
Phone: 866-721-1412
Email: info@equithrive.com
Website: equithrive.com
Can I get a refund for an Equithrive order?
Yes, if the product is returned within the stated window (generally 60 days) in original condition. Contact the company for a return authorization first.
Conclusion
An Equithrive charge on credit card most often comes from a legitimate order of horse or pet supplements placed on equithrive.com. The company is real and offers both one-time purchases and subscription options.
If you recognize the purchase, manage it through your account or customer service. If the charge is small, unexpected, and you have no matching order, contact your card issuer immediately to report it as unauthorized.
Checking your email and order history first usually clarifies the situation quickly and helps protect your account.
Disclaimer: This article is for general informational purposes only and does not constitute financial, legal, or professional advice. Company policies and billing practices can change. Always verify details directly with Equithrive through official channels and with your card issuer. If you suspect fraud, report it promptly to your financial institution.
